School of Education: Computing
Desktop/Laptop/Printer Support Provided by Technology Services
- Setup and installation of all SoE-purchased hardware
- Installation and customization of all SoE-purchased software
- Troubleshooting for all SoE-purchased hardware & software
- Arrangement for repair or replacement of defective hardware
- Pro-active desktop maintenance (virus updates, defrags, etc)
- Consultation prior to purchase of hardware/software
- Information-only requests
Note: Technology Services concentrates its support and troubleshooting capabilities on Dell PCs and Apple Macs. As such, we are limited in the support we can provide for non-Dell and non-Mac computers. We will make the best effort we can to be of assistance, but users of non-Dell and non-Mac computers should be aware of limitations on the set-up, support and troubleshooting for the computers supplied by vendors other than Dell and Mac.
Support for Public Computing
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